Kym's Blog

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When Homeowner's Know MORE than Their Realtor

A couple of months ago one of my fantastic Realtors called me in for a consultation on a couple's home in Concord, Ca. They only wanted a consultation/report as the wife wanted to do the work herself.

I did my report and wished them well and went on my way.

A few weeks back I received a call from Nancy "the wife" and she said that they were helping an uncle put hits home in San Francisco and tha it had been on the market for two months with 100's of people through and no offers. Not even slight nibbles/interests nothing!

Even in a market that is not moving much San Francisco is still a hot spot, so when a house is not moving there is something wrong!

I met Nancy at the vacant property that was completely empty and looked so very small.  It was typical SF home with multiple stories and nice backyard. It had a remodeled kitchen and bath and it was at a very good price.

 

Nancy asked me to stage it even though her Realtor and husband didn't think it was a good idea and not worth the investment.

We staged it on Wednesday, it was sold by Friday. We went and picked up our inventory and Nancy met us at the house to thank us and help us destage! I walked up to her and the first thing I said was "Does your husband and Realtor think you are Brilliant?" She laughed and said, "yes, they certainly do :)

 

Kym Hough's www.Staged-to-Sell.com serving the entire San Francisco East Bay and beyond. Visit us online and at www.StagersLIST.com.

 

32 commentsStaged to Sell East BAy Danville, CA • September 05 2008 07:55PM

Comments

Don't we all just love those really smart and savvy sellers.  Great work Kym! 

Posted by Ginger Foust-Home Stager Oakhurst CA, Dream Interior Redesign & Staging (Certified Staging Professional) over 3 years ago

You bet Ginger...fortunately I get lucky most of the time. Kym

Posted by Staged to Sell East BAy Danville, CA (www.Staged-to-Sell ) over 3 years ago

Great story, Kym!!! Realtors! Homeowners! Do you want people to think you are brilliant? Then hire a stager! And, if you are in her area, HIRE KYM and you really will be brilliant!

Posted by Elaine Manes Gage~Colorado Stager ~ A Wonderful Space, LLC (A Wonderful Space, LLC) over 3 years ago

Kym: I'm so glad it worked out this way. Your client really picked up on all the talent and know-how you bring to the party. She is brilliant!

Posted by Michelle Minch Home Staging Los Angeles & Pasadena, CA (Moving Mountains Design Home Staging, Pasadena, CA) over 3 years ago

There is always someone who knows more than we all do isn't there? LOL

Posted by Benjamin Realty LLC over 3 years ago

I am not a stager, and I am often caustous about staging. However, the problem that we often have is that people generally are not able to understand the size. Empty rooms do not look bigger when there is no furniture, they look smaller, and when there is no point of reference... ften the buyer would say that the MB is too small, and you may think that she just want a bigger MB, so you go to another property.

We had a couple looking at a brand new condo. The lady looked at Master bedroom and said her furniture would not fit. She thought that when the bed is there, there would be no enough space to walk around.

After they got their furniture, she was laughing that not only all her furniture fit there perfectly, and not only there was enough space between the bed and the wall, but she had a dresser there and there still was enough space.

Staging helps get the perspective, see how it would look and feel.

Great job

Posted by Jon Zolsky, Daytona Beach, FL. FunCoast Realty, 386-405-4408 over 3 years ago

Kym,

Thanks for the post. Great story, one that can't be told too often! The moral is that all parties involved in the sale need to step out of their comfort zones.

Posted by William Collins, Vice President (FirstService Residential Realty) over 3 years ago

Being open to new ideas is important, staging can help in many homes.

Posted by Sheila Reeves over 3 years ago

Being open to new ideas is important, staging can help in many homes.

Posted by Sheila Reeves over 3 years ago

Kym, good for her! I hope this will be a trend for our industry as the public becomes more educated about staging.

Posted by Donna Schoby (Liberty Bank of Arkansas) over 3 years ago

Kym,

Isn't it nice to see that people "get" what we do and that there is a reason for it? We are only trying to help them out!

Posted by Susan Deering (Beautiful Spaces) over 3 years ago

Simply brilliant Kym :0)

Posted by Lori Kim Polk, Roseville, Sacramento Home Stager ( Premiere Home Staging : Home Staging Services) over 3 years ago

Staging is so important now says. I hope you have more success stories!

Posted by Tigard Oregon Homes for Sale, Wayne B. Pruner, Realtor, GRI (Oregon First) over 3 years ago

Kym- That is so awesome to be able to show the impact that staging can have on a property!  Now you have 3 believers instead of 1. Yeah :)

Posted by Wendy Timmons - Temecula Realtor (Allison James Estates & Homes) over 3 years ago

Great Job......

Posted by Keith Shoemaker (Keller-Williams Realty Jacksonville) over 3 years ago

What a surprize NOT...as always you know your business.  Good job. 

Posted by Anonymous over 3 years ago

Hard guess?  That was me...sorry forgot to sign in.  T

Posted by Terrylynn Fisher, HAFA Certified, EcoBroker, CRS, CEP Realtor, Etc. (Dudum Real Estate Group - BuyStageSell.com) over 3 years ago

Sounds like you helped make your client look brilliant as well as helping sell the home.  Congrautlations.

Posted by Christine Donovan Costa Mesa CA Homes Broker/Attorney 800-610-7253 DRE01267479 (Donovan Blatt Team - Donovan Group Realty) over 3 years ago

Kym, seems  to me that, not only do you staged well (since the property sold within 2 days after staging), you also profiled your client well.  Wished you were closer!

Posted by Sherry Peckhoon Sim, Broker/Owner Covering the Beautiful Central Coast CA (Sims & Company) over 3 years ago

Wonderful success story Kym!

Posted by Michele Hess, Home Stager Rockford - Simply Staged Inc (Simply Staged Inc.) over 3 years ago

Kym,

She is brilliant, and so are you.  I like hearing these stories.  I also really like your work (and photos).  Top notch!  It makes me want to jump right in and relax.

Posted by The Story of Home with Kevin Foster (The Story of Home) over 3 years ago

Kym - What a great success story to share.  Nancy, I'm sure, had a huge smile on her face when the offer came in.  Not worth the investment?  HA!  You proved it was worth every dime.

Kathy

Posted by Kathy Nielsen Atlanta Georgia Home Stager (Georgia Interior Solutions, LLC) over 3 years ago

I want a few Nancy's in my area!! I really believe staging will eventually be the first thing that a realtor or seller wants to happen to the house in question. It's new and people are still wary so we as stagers MUST be honest and reliable to make the name stand out. We have an obligation! To thine ownself be true.

 

Great work on the little house.

Posted by Nicola Lindsay CRSS (Nicola Lindsay ReDesign and Home Staging) over 3 years ago

I love smart homeowners. Most of mine are brillant - very few don't get it.  My Realtor clients really educate the homeowners before I come along and it makes my job so much easier. When we are done they are estatic and when the home sells quick they are fans for life. We love our job :)

Posted by Staged to Sell East BAy Danville, CA (www.Staged-to-Sell ) over 3 years ago

Excellent work!!  Just a little know how goes a long way!

Posted by Joey Condon over 3 years ago

You can tell by the room it's self it begged to be staged!

Great job as always but I still love looking at your work. Now, I hope the Realtor has your business card!

Posted by Toronto's 2 Hounds Design: Decorating + Staging (2 Hounds Design + Home Staging) over 3 years ago

We are in a wave of a consumer revolution whereby the consumer does not think they need services such as ours.  Better get ready for it as it is coming now.  Thus, the key is to make your presentation consumer based....i.e. what does what you do benefit them?  Until you answer that question, you are just another realtor that will be going out of business.  That question is alot deeper than it reads..........

Posted by Tim Moncrief (Bartlett Real Estate Group of Keller Williams ) over 3 years ago

Kym, love stories just like yours!  Great staging and thanks for moving our businesses forward. Nancy C.

Posted by Nancy Cleary (www.nancycleary.com - walnut creek - california) over 3 years ago

Congratulations Kym! she knew whoto call to get it SOLD!  Stagers are a Realtor's best friend!

Posted by Debbie Summers - MoveToLakeMary.com or 407-758-1020 (Charles Rutenberg Realty - Orlando, Florida) over 3 years ago

Jean, what a great idea! A third party always help's the homeowner see the realty of the situation. I agree with you Debbie. I really do consider myself to be a part of my Realtor Client team and do everything in my power to be their best marketing tool! Kym

Posted by Staged to Sell East BAy Danville, CA (www.Staged-to-Sell ) over 3 years ago

Hi Kym, Your statement kind of say it all doesn't it? "We staged it on Wednesday, it was sold by Friday". For a property to sit on the market for two months with 100's of people through and no offers. Not even slight nibbles/interests nothing! Then you staged it and BAM, it sold! Congratulations to you.

Posted by Cynthia Bartch ~ Redesigned Spaces ~ all round nice gal... (Home Stager/Property Stylist & more! Granville, Ohio) over 3 years ago

Thanks Cynthia - I just love these kind of houses and we are getting quite a few of them right now. Things are really moving when they are done right. Kym

Posted by Staged to Sell East BAy Danville, CA (www.Staged-to-Sell ) over 3 years ago

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